Once our group finished kayaking and left the takeout area, my husband and I went ahead up to change so he could take a couple of our friends to get their truck. While he ran them up the street to get their truck, I walked inside their store to buy a hat my husband wanted. I was very surprised to hear a female employee loudly speaking negatively about some customers, as if none of the customers currently in the store could hear her. I thought it was very unprofessional and couldn't believe her supervisor was allowing it to continue. My husband walked in and purchased the hat and as we were leaving when he saw her. He starts telling me that he pulled up across the street to let his friends in the car where he could drive them to get their truck when that crazy lady came out screaming at them. He then tells me when he returned to pick me up that the same lady had been rude to our friends that were waiting outside for me. She had told them they needed to move from where they were sitting because they were in the way of her vans. First, they were not in the way and they told her they would be leaving in a few minutes as soon as her husband returned with the truck. She continued to rudely insist they move before she called the police. As my husband was telling me the story it hit me that the lady running her big mouth in the store earlier was actually talking about my husband and friends in that conversation. I was so angry that I went back in to let her know that I did not appreciate how she talked to my husband or my friends and that I was in the store when she was talking about them. Not once did she apologize but she did tell me she was the owner. What a poor leader ! A true leader leads by their example. If she treats customers this way and brags about it to her employees , then they will assume that type behavior would be acceptable from them as well. I made it clear to her that we would never be back and I don't think she cared one bit. She's not only rude but she's a liar! What she told her employees and everyone else in the store was not even true. It's a shame how one crazy, unhappy, old bat can ruin an otherwise perfect day!
Today has been an awesome day. Josh our guide knows his stuff. He made it an experience to remember. There were several in our group that had never been rafting and now they want to go back due to the expertise of Josh. Loved our rafting experience. My family got there an hour early so we used their pavilion to have a picnic lunch. Very nice. I will definitely schedule this again. Thanks for the great experience
Just wrapped up our trip with our guide Blaine. There was only 4 of us on the raft which was awesome. Their facilities/buses/equipment were all clean. Blaine was very personable and down to earth made it a great experience, and no one fell in; we came very close a handful of times, but that is why it's fun. We booked the trip at 1000 and were on the river before 1300, Blaine was thankful for the extra work, which was nice! If you can snag him, go for it! will be back next summer.
This was my and my friend's first experience white water rafting and it did not disappoint. From the office staff being kind and professional and answering any questions, the importance they placed on safety, the history of the town that was taught on the way to the river (which was delivered in a fun way), down to our rafting instructor. Everyone was great however our instructor made our experience the absolute best. Please request MATTEO!!! He has alot of knowledge and experience, he's hilarious, and most importantly, he keeps you safe! If I did this again, it would be hard to match such a perfect experience. My friend had a blast for her birthday.
There's a reason I'm the 89th person to give them all 5 stars. It's because they truly deserve it. I felt safe the whole time but had a lot of fun too! The whole staff was friendly and helpful! Great experience! Special thanks to Chris, our guide, you were great sir! Thank you for everything!
Rolling Thunder River Company is a US Travel Agency based in Mccaysville, Tennessee. Rolling Thunder River Company is located at 20 Hughes St, McCaysville, GA 30555, USA.
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